About Us
We have started on this journey, focused on enabling businesses to achieve their maximum potential in terms of IT infrastructure. After spending 20 years working in this field for different MSP's, we believe that we can use all this knowledge and design a corresponding platform that will enhance your experience.
Contact UsContact Info
- 1 Noeleen St, Glenfield 0629
- 0800 237 848
- support@dcx.co.nz
- Week Days: 09.00 to 18.00
Network Management (LAN/Wi‑Fi, SD‑WAN & Internet)
We manage campus and branch networks end‑to‑end: WAN/SD‑WAN, internet links, firewalls, switches and Wi‑Fi. Expect clear SLAs, proactive maintenance, tidy configurations, and plain‑English reports your leaders can read.
99.95% network uptime
Measured across core sites.
Median MTTR < 60 min
Priority‑1 incident response.
50+ sites managed
From single offices to national footprints.
Details
- Documented standards for VLANs, IP plans, naming and change control
- Backups of device configs with rollback, golden templates and lint checks
- Role‑based admin access with MFA and audit trails
- Wi‑Fi: heatmaps, channel planning, fast‑roaming, guest splash with time limits
- Proactive firmware and security updates during maintenance windows
- Traffic shaping/QoS for voice, video and critical apps
- SD‑WAN policies for SaaS break‑out and resilient site‑to‑site connectivity
- Monthly reports: incidents, capacity trends, link utilisation and recommendations
How we work
Assess & stabilise
Audit, quick wins, config backups and monitoring.
Harden & optimise
Baselines, firmware, QoS and Wi‑Fi tuning.
Operate & improve
SLAs, reports and a practical roadmap.
Outcomes you’ll see
- Fewer dropouts and faster Wi‑Fi
- Quicker incident resolution with change history
- Predictable upgrades and lower risk during changes
- Clear evidence of capacity and growth needs
Network assessment
One‑time deep‑dive with fixes & roadmap.
Wi‑Fi site survey
Predictive or on‑site surveys with heatmaps.
Guest Wi‑Fi & captive portal
Branded splash, vouchers and device limits.
ISP migration
New circuit design, cutover and supplier management.
Remote access uplift
Modern VPN and split‑tunnel policies.
Network access control
Device profiling and policy enforcement.