About Us
We have started on this journey, focused on enabling businesses to achieve their maximum potential in terms of IT infrastructure. After spending 20 years working in this field for different MSP's, we believe that we can use all this knowledge and design a corresponding platform that will enhance your experience.
Contact UsContact Info
- 1 Noeleen St, Glenfield 0629
- 0800 237 848
- support@dcx.co.nz
- Week Days: 09.00 to 18.00
Endpoint Management & Patching (RMM + Intune)
We manage Windows, macOS, iOS and Android from build to retirement. Expect standard images, automated patching, app updates, encryption, compliance policies, remote support, and clear reporting—so endpoints stay fast and secure.
98% Patch Compliance
Typical within 7 days for critical updates.
2,000+ Endpoints Managed
Windows, macOS, iOS and Android.
< 1h Response (P1)
Fast help when it matters.
What’s included
Asset & warranty management
Lifecycle tracking and health alerts.
Patch management
OS & 3rd‑party apps with safe rings.
Vulnerability remediation
Prioritised CVEs with proof of fix.
App packaging & updates
LOB apps + common catalog updates.
Configuration baselines
BitLocker/FileVault, firewall, Defender.
Intune MDM/MAM
Compliance, Conditional Access, app deploy.
Details
- Asset & warranty management with lifecycle tracking and health alerts
- Patch management for OS & 3rd‑party apps with safe rings and maintenance windows
- Vulnerability remediation (prioritised CVEs, proof of fix, exceptions workflow)
- Application packaging & updates (line‑of‑business + common apps)
- Configuration baselines (BitLocker/FileVault, firewall, Defender, disk/USB rules)
- Intune MDM/MAM for Windows/macOS/iOS/Android; compliance & app deploy
- Provisioning (Windows Autopilot / Apple Automated Device Enrollment)
- Remote support & scripts (RMM) with audit logs
- Reporting (patch compliance, device posture, warranty, Secure Score ties)
How we work
Discover & standardise
Inventory, health, quick wins, define patch rings.
Harden & automate
Apply baselines, encryption, app catalogs, compliance.
Operate & improve
Monthly patch SLAs, vulnerability burn‑down, QBR insights.
Outcomes you’ll see
- High patch compliance with fewer reboots at bad times
- Reduced vulnerabilities and clearer audit evidence
- Faster onboarding/offboarding with consistent builds
- Lower support noise and longer device lifespan
Popular add-ons
Gold image / standard build creation
Reference image with apps, policies, and branding.
App packaging for complex apps
Drivers, prerequisites, detection rules.
Privileged access & local admin
JIT elevation and local admin management.
Kiosk/shared device mode
Locked-down shared devices for frontline use.
macOS management uplift
Profiles, FileVault escrow, update control.
Reporting pack
Executive-ready device & patch compliance reports.